Trusted by 200+ insurance professionals

The Modern Platform for Health Insurance

Connect insurers, brokers, TPAs, agents, corporates, and employees on one seamless, secure, and intelligent platform — from enrollment to claims settlement.

See How It Works
99.9%Uptime SLA
500K+Policies Managed
SOC 2Compliant
Active Policies12,847
Claims This Month3,214
Good morning Rahul S.
RS
Health ID
Rahul Sharma
PlanGold+
Coverage₹10L
Claim
Hospitals
Family
Support
Claim Approved₹24,500
2h
E-Card ReadyPriya S.
1d
Claim Approved
+42 Enrollments
Platform Users

Built for Every Stakeholder

One unified platform. Six tailored experiences. Every stakeholder gets exactly the tools they need — no more, no less.

Insurers

Manage products, pricing, and the full policy lifecycle with real-time visibility and control.

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Brokers

Compare plans across carriers, manage client portfolios, and streamline renewal workflows.

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TPAs

Process claims end-to-end, coordinate provider networks, and enforce compliance at scale.

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Agents

Sell policies, track commissions, and service customers from anywhere with a mobile-first interface.

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Corporates

Administer group health plans, manage enrollment windows, and access actionable reporting.

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Employees

Enroll in benefits, compare plans, add dependents, and file claims — all self-service.

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Capabilities

Everything You Need, Nothing You Don't

A complete suite of tools to digitize every step of health insurance operations — from underwriting to claims settlement.

Policy Management

Create, modify, and renew policies across group and retail segments with configurable workflows and automated triggers.

Enrollment & Benefits Admin

Self-service portals with plan comparison, dependent management, mid-term changes, and automated eligibility checks.

Claims & Service Tracking

End-to-end claims submission, adjudication, and real-time status tracking for every stakeholder in the chain.

Role-Based Access Control

Granular permissions and row-level security ensure every user sees only what they are authorized to access.

Analytics & Reporting

Interactive dashboards, loss-ratio insights, utilization heat-maps, and exportable reports for data-driven decisions.

Seamless Integrations

Connect to hospital networks, payment gateways, HR systems, and third-party tools through well-documented APIs.

Why Jiffy Benefits

Enterprise-Grade. Effortlessly Simple.

Built for the complexity of health insurance, designed to feel simple for every user.

Security First

AES-256 encryption, audit trails, MFA, and SOC 2 aligned controls to protect sensitive health data at rest and in transit.

Infinite Scale

Cloud-native architecture that grows with your book of business — from startup MGAs to Tier-1 insurers with millions of lives.

Built-In Compliance

Stay aligned with IRDAI, HIPAA, and local regulatory mandates through configurable rule engines and automated alerts.

Rapid Integration

RESTful APIs, webhook support, and pre-built connectors for core systems make onboarding fast and friction-free.

Customer Experience

Delightful Experiences at Every Touchpoint

Insurance doesn't have to be complicated. We put the end-user first — whether it's an employee checking coverage, an HR manager enrolling staff, or a broker reviewing a portfolio.

Mobile-First Self-Service

Employees can view ID cards, check benefits, file claims, and track status — all from their phone, anytime.

Real-Time Notifications

Instant alerts for claim updates, policy renewals, enrollment deadlines, and approval milestones.

Guided Workflows

Step-by-step wizards for plan selection, claim submission, and dependent management — zero confusion.

Blazing-Fast Resolution

Average claim processing reduced from days to hours with intelligent routing and auto-adjudication.

9:41
Good morning Rahul Sharma
RS
Health ID
Rahul Sharma
Policy No.JB-2025-08471
Valid TillMar 2026
PlanGold+
Coverage₹10,00,000
File Claim
Hospitals
Family
Support
Recent Activity
Claim #4821 Approved ₹24,500 · OPD Consultation
2h ago
E-Card Downloaded Health ID for Priya Sharma
1d ago
Policy Renewed Gold+ Plan · FY 2025-26
3d ago
Home
Claims
Benefits
Profile
Claim Approved ₹24,500 settled to bank
2h
Rated "Excellent" 4.8/5 satisfaction score
1d
Avg. Resolution 2.4 hours turnaround
Live
Policy Renewed Gold+ · FY 2025-26
3d
Customer Support

Support That Builds Trust & Loyalty

Equip your support teams with everything they need to resolve queries fast — from claim status lookups to grievance resolution, all in one unified workspace.

Unified Agent Workspace

Full member context — policy details, claim history, dependents, and communication logs — on a single screen.

Multi-Channel Support

Handle inquiries via phone, email, chat, and WhatsApp — all routed to the same ticketing system.

Escalation & SLA Tracking

Auto-escalate overdue tickets, track resolution times, and monitor SLA compliance across all channels.

Grievance Management

Log, track, and resolve complaints with full audit trails and automated follow-ups.

Support Dashboard Live
Phone 42 active
Chat 67 active
Email 128 pending
WhatsApp 31 active
Recent Tickets
Ticket Issue Channel Status
TK-9021 Claim Status Phone Open
TK-9022 E-Card Issue Chat Resolved
TK-9023 Cashless Denial Email Escalated
Notifications

Keep Everyone Informed, Instantly

Automated, real-time notifications across every channel — so members, HR teams, and brokers never miss a policy update, claim status change, or enrollment deadline.

Email Notifications

Rich HTML emails for policy issuance, claim updates, renewal reminders, and enrollment confirmations.

WhatsApp Alerts

Instant claim status, cashless approvals, and e-health card delivery on WhatsApp — where your users already are.

SMS Updates

Critical alerts via SMS — OTP verifications, claim approvals, and SLA breach warnings delivered instantly.

Configurable Triggers

Define exactly which events trigger notifications for each stakeholder — fully customizable per role.

Claim Approved — ₹24,500 From: noreply@jiffybenefits.com · 10:24 AM

Hi Rahul, your claim CLM-48217 for OPD Consultation has been approved.

₹24,500 15 Jun 2025 Settled to HDFC ****4821
View Details →
WhatsApp · Jiffy Benefits Just now

Cashless Approved!

Hospital: Apollo, Mumbai
Amount: ₹2,10,000
Auth No: CA-78421

10:31 AM
SMS · JB-ALERTS 10:32 AM
Your claim CLM-48217 has been approved for Rs.24,500. Amount will be credited to your bank account within 48 hrs. – Jiffy Benefits

Ready to Modernize Health Insurance?

See Jiffy Benefits in action. Schedule a personalized walkthrough or connect with our solutions team today.

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